UPC digital Certificate

The UPC offers the digital certificate to teaching and research staff and technical, management and administrative and services staff, who in the fulfillment of their duties have to carry out electronic procedures or sign documents digitally.

To request that a public employee certificate be issued, the applicant must contact the Registration Service Office (OAMR) of the Organisational Development Service (SDO) through a Demana ticket.

In the ticket you will have to specify your personal and contact details.

• The operator will contact the applicant of the certificate to verify, through a videoconference, that the personal data that appears in the digital identity site of the UPC is exactly the same as that which appears on the official document that identifies you and therefore that will appear on the certificate.
• The operator will procedd to issue the certificate.
• The operator will sent the delivery document to the certificate holder by e-mail so that they can print and sign it.
• The certificate holder must return the signed document to the Registration Service Office (SDO). The UPC must keep this signed document for at least 15 years.
• The certificate holder will receive an e-mail from the Open Administration Consortium of Catalonia (CAOC) with instructions on downloading and installing the certificate.
• If the signed delivery document is not returned, the request for the certification will be void.

Renewal procedure

• The Open Administration Consortium of Catalonia (CAOC) sends two e-mails to the certificate holder, notifying them of the expiration date. The first e-mail is sent 60 days before the expiration date and the second 30 days before it if the certificate has not been renewed.
• In this e-mail, the certificate holder is told to contact the person responsible for the certification service (Registration Service Office) if they want to renew the certificate. The request must be through a Demana ticket.
• The process to follow for the renewal of the certificate is the same as for issuing a new certificate:
• The operator will contact the applicant of the certificate to verify, through a videoconference, that the personal data that appears in the digital identity site of the UPC is exactly the same as that which appears on the official document that identifies you and therefore that will appear on the certificate. If any of the information has changed, the new data is duly recorded.
• The operator will proceed to issue the certificate.
• The operator will sent the delivery document to the certificate holder, by the signature holder tool, so that they can sign it with their current certificate.
• The certificate holder will receive an e-mail from the Open Administration Consortium of Catalonia (CAOC) with instructions on downloading and installing the certificate.
• If the delivery document is not signed, the renewal request for the certification will be void.

What is the T-CAT P digital certificate?

The T-CAT P is a personal identification certificate with an advanced signature that may optionally include information on the person’s post. It is a recognised certificate that identifies the person who holds it and the subscribing organisation and is intended for public employees in the Catalan public sector.

It is an authentication tool that generates an advanced signature and is delivered in a software file, meaning that it can be installed on different devices: computer, laptop, mobile phone, tablet, etc.

The T-CAT P certificate can be installed on as many devices as you need, making it highly convenient. It is valid for 4 years. You will find all the information on the l T-CAT P support site.

Who can request the T-CAT P digital certificate?

The UPC offers the digital certificate to teaching and research staff and technical, management and administrative and service staff, who in the fulfilment of their duties have to carry out electronic procedures or sign documents digitally.

How to apply for the T-CAT P certificate

Contact the Organisational Development Service’s Registry Assistance Office through a Demana ticket and choose “CERTIFICATS DIGITALS PTGAS” or “CERTIFICATS DIGITALS PDI” as the help topic. Once you have submitted your request, a videoconference will be scheduled to validate your identity.

What should I bear in mind when I download the digital certificate?

Once you have received the e-mail from the AOC Consortium with the link to download the T-CAT P certificate, download and install it. Please note that you have 10 days to download the T-CAT P certificate file, after which the certificate will automatically expire. Bear in mind that you can only download it once.

Once you have downloaded the certificate, a .p12 or .pfx file is generated. It is important that you save this file in a safe place that you can access from other computers (we recommend Google Drive or a USB device) so that you can reinstall the certificate if needed.

Go to the AOC support site for further information on downloading and installing the certificate.

What do I have to bear in mind when I install the T-CAT P certificate?

It is important that you mark the option “mark the key as exportable” so that you can reinstall the certificate on another device.

The password required for installation is the “codi de gestió” that is sent by e-mail from the AOC. This code also appears in the certificate delivery document, so it is important to save the e-mail and/or the document for the 4 years that the certificate is valid.

Go to the AOC support site for further information on downloading and installing the certificate.

The password required for installation is the “codi de gestió” that is sent by e-mail from the AOC. This code also appears in the certificate delivery document, so it is important to save the e-mail and/or the document for the 4 years that the certificate is valid.

I have changed my computer. How do I install the certificate again?

You need the .p12 or .pfx file that was generated when you downloaded the certificate. This file can be found in the Downloads folder of your computer or where you saved it (Google Drive, USB device, etc.). You will also need the “codi de gestió” that was sent by e-mail from the AOC with the instructions on how to download and install the certificate.

If you do not have the downloaded file, reinstallation is not possible. You will have to request the revocation of the certificate and submit a new request through a Demana ticket.

I have received an e-mail with my certificate’s expiry date. What do I need to do next?

The Open Administration Consortium of Catalonia (CAOC) sends two e-mails to the certificate holder notifying them of the expiration date. The first e-mail is sent 60 days before the expiration date and the second 30 days before if the certificate has not been renewed.

When the first e-mail is received, the certificate is in the renewal period and the renewal can be requested through a Demana ticket.

The two certificates are valid at the same time for a period of two months.

Can I install the T-CAT P on a mobile phone?

The T-CAT P certificate can be installed on mobile devices. You will find all the information on downloading and installing the certificate at the AOC support site.

How do I sign a PDF document with the T-CAT P certificate?

At the site How to sign a pdf with the idCAT certificate you will find instructions on signing a PDF document with the T-CAT P certificate. The instructions are the same as for signing with an idCAT certificate.

How do I hide my name and ID number when I sign a PDF file?

At the AOC support site you will find information on hiding your name and ID number when you sign a PDF file.